What should I do if the authentication information is not visible when authenticating the owner?

Owner authentication is required when changing domain information, name server, or account.

At this time, if you are unable to authenticate because the authentication information is not visible even if you try to authenticate, the reasons may be as follows.

- If the domain was registered a long time ago and essential information is missing due to domain policy changes

- When owner information cannot be retrieved from the higher level organization

- Other than that, barely

If you do not see the authentication information, please contact the administrator (Customer Center > 1:1 Inquiry).

We will check the information with the higher-level organization and update it accordingly to help you get certified.

※ If the verification email is not received, please check the blocking and blacklist and try sending again.