Notice on revision of web hosting terms and conditions
We would like to thank all customers who use Hosting KR, and we would like to inform you of the revisions to the web hosting terms and conditions as follows.
Major revision history
- Change in extension period
- Change backup policy
- Additional recovery costs
- Term Definition
- Restrictions on use
Date of application
- November 17, 2021
Comparison of the main contents of the terms and conditions before and after revision
before revision | After revision |
Article 2 (Definition of terms) 1. The definitions of terms used in these Terms and Conditions are as follows. ① Hosting service: This refers to a service in which the company provides server space to the customer and provides basic or additional services so that the customer can operate the homepage. ② Server: Refers to management software or hardware configured to enable customers to operate their homepage. ③ Customer: refers to a person who enters into a service use agreement with the company and receives the service. ④ Service Agreement: Refers to a contract concluded between the company and the customer in relation to the use of the service. ⑤ ID: Refers to a combination of letters and numbers provided to customers for identification and service use. ⑥ Password: A combination of letters and numbers provided to the customer to protect the customer's personal information and rights, and is used to verify the customer's identity along with the customer's ID. ⑦ Evasion Fee: This refers to a fee that the customer is gaining unfair profits by illegally evading the usage fee that must be paid to the company in accordance with the provisions of these terms and conditions. ⑧ Connection address (link): This refers to the connection address or connection method that allows you to access the content through a browser. 2. Except as provided in the preceding paragraph, it shall be governed by relevant laws and regulations or other service-specific guidance. |
Article 2 (Definition of terms) 1. The definitions of terms used in these Terms and Conditions are as follows. ① Hosting service: This refers to a service in which the company provides server space to the customer and provides basic or additional services so that the customer can operate the homepage. ② Server: Refers to management software or hardware configured to enable customers to operate the website. ③ Customer: refers to a person who enters into a service use agreement with the company and receives the service. ④ Service Agreement: Refers to a contract concluded between the company and the customer in relation to the use of the service. ⑤ ID: This refers to the (management) account that can log in to Hosting KR. . ⑥ Password: A combination of letters and numbers provided to the customer to protect the customer's personal information and rights, and is used to verify the customer's identity along with the customer's ID. ⑦ Evasion Fee: This refers to a fee that the customer is gaining unfair profits by illegally evading the usage fee that must be paid to the company in accordance with the provisions of these terms and conditions. ⑧ Connection address (link): This refers to the connection address or connection method that allows you to access the content through a browser. 2. Except as provided in the preceding paragraph, it shall be governed by relevant laws and regulations or other service-specific guidance. |
Article 11 (Customer Obligations) 1. The customer has an obligation to pay the service fee set by the company on the designated date. 2. Customers must not provide the services provided by the company to a third party without the consent of the company. 3. Customers must not engage in any actions that interfere with the service operation of the company and other customers. 4. Customers have an obligation to separately store the data of the service they are operating, and the company is not responsible for information leakage, omission, or loss of data due to external intrusion, etc. However, if the company backs up the data and stores it separately, it can help with recovery, and the company is not responsible if there is no backup data. 5. Customers may not disclose their various IDs and passwords to third parties, and the customer is responsible for any damage resulting from such disclosure. 6. Customers are responsible for the copyright of information provided through their website and must not engage in illegal activities. 7. If there is a change in the information provided to the company when applying for service, the customer must correct or supplement it as soon as possible through the relevant procedures, and the customer is responsible for any problems arising therefrom. 8. If the customer loses, damages, or malfunctions the equipment, account, or software provided by the company, he or she must bear the costs of supplementation, repair, or other work. 9. Customers may not transfer or gift the right to use the service or any other status under the service agreement to another person, or provide them as collateral, without the company's explicit consent. |
Article 11 (Customer Obligations) 1. The customer has an obligation to pay the service fee set by the company on the designated date. 2. Customers using web hosting services must not cause damage to other customers using the same server. 3. Customers must not engage in any actions that interfere with the service operation of the company and other customers. 4. Customers have an obligation to back up and store the data and information of the service they are operating in a safe place, and the company is responsible for any leakage, alteration, damage or loss of information (data) due to security incidents such as external intrusion. does not support However, if the company backs up the information (data) and stores it separately, the company may provide the information (data), but the company has no obligation to guarantee it. The customer must personally verify the restored backup information (data). 5. Customers may not disclose their various IDs and passwords to third parties, and the customer is responsible for any damage resulting from such disclosure. 6. Customers are responsible for the copyright of information provided through their website and must not engage in illegal activities. 7. If there is a change in the information provided to the company when applying for service, the customer must correct or supplement it as soon as possible through the relevant procedures, and the customer is responsible for any problems arising therefrom. 8. If the customer loses, damages, or malfunctions the equipment, account, or software provided by the company, he or she must bear the costs of supplementation, repair, or other work. 9. Customers may not transfer or gift the right to use the service or any other status under the service agreement to another person, or provide them as collateral, without the company's explicit consent. 10. Customers must protect their facilities and information from security incidents such as illegal external intrusions using the customer’s account, etc. 11. Customers may proceed at their own discretion, such as transferring an account or domain to another company, without the company’s approval. However, if the customer fails to fulfill the customer's rights stipulated in the terms and conditions, such as non-payment of installation fees and usage fees, or if the company's own software installed on the server is taken out, the company's approval is required. |
Article 16 (Restrictions on Use) 1. The company may temporarily restrict the customer's use of the service if the customer's service use falls under any of the following items. ① In case of serious violation of the customer's obligations under Article 11 ② If you commit an illegal act such as leaking someone else’s information or stealing your password. ③ When engaging in an act that violates relevant laws and regulations ④ If you post obscene or provocative photos or writings, or engage in an act that is detrimental to public order or morals. ⑤ When providing bulletin board, access statistics, counter, forwarding, redirection services, etc. to a third party without the company’s consent. ⑥ When the server's central processing unit (CPU) and memory occupancy rate exceeds 10% due to program malfunction or excessive use due to intentional or gross negligence. ⑦ When the number of daily visitors, daily file transfer amount, account capacity, etc. exceeds the previously announced usage range specified in the relevant service type. ⑧ Excessive use of functions or programs that place a load on the server (video and image upload/download, link and sharing, broadcasting, chatting, games, community, etc.) ⑨ When the occupancy rate and load rate of server resources are relatively high compared to a typical website, causing damage to services using the same server. ⑩ In case of excessive use and load only at certain times on certain days ⑪ Excessive use of overseas networks without a separate contract or prior notice ⑫ If it causes significant disruption to the use of equipment that directly or indirectly uses the services provided by the company. ⑬ When sending spam emails, distributing viruses, or engaging in other actions that cause network failures ⑭ If the customer does not pay the service fee even after the expiration date of the service period ⑮ If it is objectively determined that the service is being used for crime ⑯ Any daemon that occupies a port (a number used to distinguish each service in the system) other than the default port (telnet, FTP, web, etc.) other than the default port (telnet, FTP, web, etc.) without the customer's permission (waiting in the system and responding to user requests) When using a program (a program used to respond and communicate according to pre-specified rules) ⑰ Any act that violates all regulations or terms of use established by the company, including these Terms and Conditions. |
Article 16 (Restrictions on Use) 1. The company may restrict or suspend all or part of the service when there is a disruption in the use of the service due to a national emergency, service facility failure, surge in service use, or service failure of a telecommunications carrier. 2. The company may temporarily restrict the customer's use of the service if the customer's service use falls under any of the following items. ① In case of serious violation of the customer's obligations under Article 11 ② When material that violates domestic law is posted on the server or the service is provided through a link ③ When information that is not permitted by the company is disclosed to others or provided to the service. ④ When information obtained using service information is copied, distributed, or used commercially without prior consent of the company. ⑤ When services not authorized by the company (free bulletin board, guestbook, chat room, counter, forwarding, redirection service, etc.) are provided to a third party. ⑥ If the account is moved, changed, disassembled, or other services are connected to the account without obtaining the company's approval. ⑦ When transmitting a large amount of information for the purpose of interfering with the stable operation of the service ⑧ When distributing computer virus programs that cause malfunction of information and communication facilities or destruction of information, etc. ⑨If you commit an illegal act such as leaking someone else’s information or stealing your password. ⑩In case of posting obscene or sensational photos or writings, or engaging in an act that is detrimental to public order or morals. ⑪If the server's central processing unit (CPU) and memory occupancy rate exceeds 10% due to program malfunction or excessive use due to intentional or gross negligence. ⑫ When the number of visitors per day, daily file transfer volume, account capacity, etc. exceeds the previously announced usage range specified in the relevant service type. ⑬Excessive use of functions or programs that place a load on the server (video and image upload/download, link and sharing, broadcasting, chatting, games, community, etc.) ⑭In case the occupancy rate and load rate of server resources are relatively high compared to a typical website, causing damage to services using the same server. ⑮In case of excessive use and load only at certain times on certain days ⑯ Excessive use of overseas networks without a separate contract or prior notice ⑰ If it causes significant disruption to the use of equipment that directly or indirectly uses the services provided by the company ⑱Sending spam emails, distributing viruses, or engaging in other actions that cause network failure ⑲If the customer does not pay the usage fee even after the expiration date of the service period ⑳If it is objectively determined that the service is being used for crime ㉑Any daemon (waiting in the system and responding to user requests) that occupies a port (a number used to distinguish each service in the system) other than the default port (telnet, FTP, web, etc.) without the customer's permission from the company. When using a program (a program used to respond and communicate according to pre-specified rules) ㉒ Any act that violates any regulations or terms of use established by the Company, including these Terms and Conditions. |
Article 17 (Use restrictions and cancellation procedures) 1. When restricting use pursuant to Article 16, the Company may restrict service use after notifying the relevant customer or agent of the reason and period, etc.; however, if there is a significant disruption in system operation due to malfunction or excessive use by the relevant customer, In the event of an emergency or if the matter is urgent, notwithstanding the provisions of Article 18, service to the relevant customer may first be suspended and then notified later. 2. If a customer whose service has been restricted pursuant to the preceding paragraph resolves the violation, the Company will immediately lift the restriction on service use in accordance with the relevant procedures. |
Article 17 (Use restrictions and cancellation procedures) 1. If the Company wishes to restrict use in accordance with the provisions of Article 16 (Restrictions on Use), the Company shall determine the reason, date, time, and period for such use by the relevant customer or agent and notify such customer or agent within 24 hours via email, bulletin board, writing, or phone. We will notify you beforehand. However, this does not apply if a malfunction or excessive use by the customer causes a major disruption in system operation or if the matter is urgent. 2. A customer or his/her representative who has received a notice of restriction of use pursuant to the provisions of Paragraph 1 of this Article may file an objection if he or she has an objection to the notice of restriction of use. However, the Company may temporarily postpone the use restriction until the period for confirmation of the objection pursuant to the provisions of Paragraph 2 of this Article and notify the customer or his/her agent of the result. 3. If a customer whose service has been restricted pursuant to the preceding paragraph resolves the violation, the Company will immediately lift the restriction on service use in accordance with the relevant procedures. |
Article 23 (General principles of usage fees) 1. Details of service usage fees and any changes thereto are specified on the company’s website in accordance with Article 5. 2. The types of service fees that customers must pay are as follows: ① Installation fee: Fee paid when opening a new service or reinstalling or changing the service while using the service. ② Hosting usage fee: Basic fee determined by service type ③ Additional usage fee: Usage fee for exceeding service standards or for separate additional services 3. The installation fee in Paragraph 2, Item 1 is a one-time fee for new service or installation change work, and is not refundable after payment. 4. In principle, payment of usage fees is made in advance, but depending on the company's policy or service type, payment may be made later. |
Article 23 (General principles of usage fees) 1. Details of service usage fees and any changes thereto are specified on the company’s website in accordance with Article 5. 2. The types of service fees that customers must pay are as follows: ① Installation fee: Fee paid when opening a new service or reinstalling or changing the service while using the service. At this time, installation fees are charged depending on the product and server environment. ② Hosting usage fee: Basic fee determined by service type ③ Additional usage fee: Usage fee for exceeding service standards or for separate additional services ④ Recovery fee: Service fee for service recovery if data recovery is necessary after expiration of the period of use However, recovery is possible only if recovery data exists, and if recovery is not provided depending on the service product or if recovery data does not exist, recovery is not possible. 3. The installation fee in Paragraph 2, Item 1 is a one-time fee for new service or installation change work, and is not refundable after payment. 4. The recovery fee in Paragraph 2, Item 4 is a fee to be paid only once for data recovery, and the customer must personally verify data recovery. 5. In principle, payment of usage fees is made in advance, but depending on the company's policy or service type, payment may be made later. |
Article 24 (Payment of usage fees) 1. If the customer pays the usage fee under a name that is difficult for the company to recognize, the customer has the obligation to notify the company. The customer is responsible for any disadvantages, such as service interruption, that result from the company's failure to notify payment of an unrecognizable name. 2. Customers must pay the usage fee on the designated payment date. If payment is not made, the use of the service may be restricted in accordance with Article 16 or the service agreement may be terminated in accordance with Article 22, Paragraph 2. If the user wishes to reuse the service after termination, the user must apply for a new service again. |
Article 24 (Payment of usage fees) 1. If the customer pays the usage fee under a name that is difficult for the company to recognize, the customer has the obligation to notify the company. The customer is responsible for any disadvantages, such as service interruption, that result from the company's failure to notify payment of an unrecognizable name. 2. Customers must pay the usage fee on the designated payment date. If payment is not made, the use of the service may be restricted in accordance with Article 16 or the service agreement may be terminated in accordance with Article 22, Paragraph 2. If the user wishes to reuse the service after termination, the user must apply for a new service again. 3. The usage fee payment period follows the period designated by the service, and this fee applies to the fee and extension period announced on the Hosting KR website. 4. If the service expires due to non-payment of the usage fee, the usage fee must be paid within 7 days for reuse. Depending on the product, recovered data may be stored for up to 90 days. However, if it is canceled at the user's request, recovery data will not be kept. 5. Data for services whose service contract has been terminated due to non-payment of usage fees can be restored upon payment of the restoration fee. However, backup data must be verified by the customer, and only products for which backup data exists can be restored. |
Article 26 (Delinquent fee management regulations) 1. If the customer does not pay the service fee even after the expiration date of the service period, future use of the service will be restricted, and if the customer does not pay even after 7 days from the service period expiration date, the service agreement may be terminated in accordance with Article 22. 2. After the service period expires, all data will be deleted if extension is not applied within 90 days. 3. The company may request debt collection from a credit information company in order to receive repayment of overdue fees for customers who are overdue on usage fees, etc. |
Article 26 (Delinquent fee management regulations) 1. The company issues a reminder letter to customers who are in arrears on fees, etc. 2. If the company makes a request pursuant to the provisions of Paragraph 1 of this Article, it will re-designate the payment date when issuing a reminder. 3. The company may request debt collection from a credit information company in order to receive repayment of overdue fees for customers who are overdue on usage fees, etc.
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