If your domain is not connected to your web hosting, the following may apply:

• If the domain you are connecting to is using a third-party DNS
• If you are connected to another web hosting
• If you are using additional services (parking, forwarding, blog connection, service connection)
• If the A record and CNAME record are set to different services

In this case, users can set up the DNS required for web hosting.

Please refer to the detailed guide below.

• Learn more about how to connect your domain

If you are still unable to connect after following the instructions, please contact your administrator.